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FAQ

WHAT IS THE WAX MADE FROM?
Our candles are poured with the purest natural wax formulations derived from Soy Beans and natural oils for a luxuriously clean burn and perfectly balanced fragrance throw.

DO YOUR WICKS CONTAIN LEAD?
Only lead-free wicks are used in our candles.

HOW DO I MAINTAIN MY CANDLE?
Please refer to our Candle Safety link for detailed instructions on how to properly care for your candle.

WHERE IS KAVALDON LOCATED?
Kavaldon was founded and is headquartered in Los Angeles, CA.

IS KAVALDON ENVIRONMENTALLY RESPONSIBLE?
Kavaldon’s packaging is produced at a 100% windmill facility and renewable resources are used whenever possible without jeopardizing the effectiveness or stability of our products.

DO YOUR PRODUCTS CONTAIN PARABENS?
Kavaldon products are paraben-free.

DO YOU TEST PRODUCTS ON ANIMALS?
Kavaldon does not test its products or ingredients on animals.

HOW DO I CANCEL MY ORDER?
If you wish to cancel your order, please email us at info@kavaldon.com as soon as possible. We will make every effort to accommodate your requests, but in some cases we will be unable to cancel your order, such as orders that have already shipped.

HOW DO I UNSUBSCRIBE FROM NEWSLETTER UPDATES?
Click unsubscribe at the bottom of the email communication.

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